Question & Answer

Find out answers for questions frequently asked towards our team such as product advantages, installations, maintenance, and where to buy our products.

Advantages Of Ceramic Products
What advantages do ceramic products have compared to other materials used for floors/walls?
  1. Ceramic products offer several advantages compared to other materials used for floors and walls:

  2. Durable and long-lasting – Resistant to wear, scratches, and daily use.

  3. Easy to maintain – Simple cleaning, no special treatment required.

  4. Water and moisture resistant – Suitable for bathrooms, kitchens, and humid areas.

  5. Hygienic surface – Does not harbor dust, allergens, or bacteria easily.

  6. Fire and heat resistant – Safe for residential and commercial spaces.

  7. Design versatility – Available in a wide range of colors, textures, sizes, and finishes to suit different styles.

  8. Cost-effective – Offers strong performance and aesthetics at a reasonable price compared to many natural materials.

Aside from size, are there other advantages to using large-format ceramic tiles compared to smaller ones?
  1. PLATINUM large-format ceramic tiles are manufactured with elegant designs that enhance the overall aesthetic of a space. The use of large-format tiles helps create a room that feels more spacious and seamless.

  2. PLATINUM Ceramics also offers rectified tiles, where the edges are precisely cut for greater accuracy. This allows the tiles to be installed with narrower grout joints, with a minimum grout spacing of 2 mm, resulting in a cleaner and more refined appearance.

Installation
How do I install PLATINUM Ceramic tiles, including the recommended grout spacing?

There is no special treatment required for installing PLATINUM ceramic tiles. However, to achieve the best results, the following guidelines should be observed:

  • For installation using a cement mixture, soak the tiles in water before installation.

  • Ensure there are no cavities or hollow spaces beneath the tiles.

  • Install the tiles using grout.

  • The minimum grout joint spacing is:

    • 3 mm for standard ceramic tiles (Pressed Edge), and

    • 2 mm for rectified ceramic tiles (Rectified Edge).

Why is it necessary to soak ceramic tiles in water before installation?

The body of a ceramic tile can absorb water. If installed dry, the tile may draw moisture from the mortar beneath it, which can weaken the bond and cause the tile to loosen over time.

Therefore, ceramic tiles should be soaked in water before installation to prevent them from absorbing moisture from the mortar or bonding layer. Always drain the tiles properly to remove excess surface water before installing.

Which design styles and market segments are best suited for large-format ceramic tiles?

Large-format ceramic tiles work best in spacious areas such as homes, offices, retail spaces, hotels, and other public facilities.

Do ceramic products require special cleaning solutions for maintenance?

The surface of ceramic tiles, especially glazed tiles, is easy to clean because it is non-porous. This allows the use of regular tile-cleaning solutions for daily care and maintenance.

Where To Buy
Where can people buy ceramic tiles? How much do they cost?
  1. PT. Platinum Ceramics Industry products are available at ceramic and building material stores throughout Indonesia. The company also operates five showrooms and branch offices located in Surabaya, Semarang, Bandung, Denpasar, and Jakarta.

  2. The prices of PLATINUM ceramic tiles vary depending on tile size, application, and design/motif.

Maintenance
What are the differences between ceramic floor tiles and ceramic wall tiles?
  1. The main difference between ceramic floor tiles and wall tiles lies in their water absorption (porosity).

  2. Wall tiles are designed with higher porosity, which helps improve adhesion to the bonding material when installed on vertical surfaces, ensuring they remain securely in place.

Do ceramic products require special cleaning solutions for maintenance?

The surface of ceramic tiles, especially glazed tiles, is very easy to clean because it is non-porous, allowing the use of standard tile-cleaning solutions for regular care.